Make VOIP more reliable
Posted on August 22nd, 2007 by
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VoIP, the latest technology of the generation for making phone calls uses internet and with it not only brings benefits but also dangers of internet security infringing. The biggest challenge while choosing a VoIP service is to get security and performance.
The voip companies in the market are reliable as they provide dial tones and make calls to correct number and maintain clear communication. Customers do not settle for anything less than this service and complain the moment they notice a disturbance in phone line.
The problem with VoIP is that they are not completely trustworthy. Sometimes they work perfectly and at other times dial tone is missing and VoIP box has to be reboot for making or receiving calls. In such a case many times customer doesn’t get to know about problem and important calls get missed or unattended. VoIP using customers face problems as reverberations during communication or caller ID not working properly.
The problems of poor sound, dropped calls and loss of services are some of the reasons for VoIP users not canceling their PSTN service. VoIP is just too crumbling for daily usage. VoIP manufacturers need to upgrade the equipments for enhanced results. The latest upgraded VoIP service has fewer problems and better sound quality.
PSTN line utilizes circuit switching technology which means that a circuit remains open while the call is being made between particular caller and receiver and no one else can use it during that time. While VoIP service works on packet switched network with no constant connection. In VoIP, voice signals are digitized and broken it small packets which are sent to recipient through a series of routers. Different packets travel by different routes and reassemble at the destination where they are turned back into voice. Packets prefer traveling through least congested routes at the time for cost effectiveness and in this process some packets may get lost or misrouted. This problem degrades the quality of call and sometimes call doesn’t even reach the other end.
The biggest advantage of PSTN is that they don’t need electricity to work. Even in case of power cut at home or office a call can be made and received. The VoIP line depends on appliances working on power and on internet connection. If any problem occurs in power or internet connection, line goes down. Phone calls are even interrupted by normal temporary glitches in broadband internet connection and viruses, hack attacks and worms also create problem for IP based phone.
VoIP running on software as Skype work better when used on high powered PC with fast processor and more RAM.
VoIP service can be made reliable by using power backup so that power failure may not interrupt phone lines and using dedicated internet connection for VoIP which will protect it from viruses. Using two broadband connections from different providers will add bandwidth and keep phone lines working even if one connection disconnects. If multiple voice phone lines are required then each line should be devoted to different provider to get efficient results.


Galaxy Voice provides two different programs, Business and Residential. Their residential program priced is about $19.95 monthly and contains Voicemail, Call Waiting, Three Way Calling, Unlimited Calling, Caller ID, Call Forwarding, Call Waiting and Call Return. Their business program priced about $39.95 monthly and contains Free Voice Mail, Free Call Forwarding, Free Caller ID block, Free Repeat Dialing and Free Call Transfer.
Voice Pulse has different programs and it may contain Business Unlimited, America Unlimited and Local Unlimited plus 200. The price of Business Unlimited is about $45.99 monthly, costs of local Unlimited +200 is about $14.99 monthly and the costs of America Unlimited Program is about $24.99 monthly.
Vonage is the most costly VoIP providers. It provides different programs, such as small business and residential. The cost of Small Business Program is about $39.99 monthly and permits 1500 minutes. However, the Residential consumers may select the unlimited or basic 500 programs. It provides infinite calls through the Canada 3, United States and Puerto Rico.